We’re here to help! At SHOP ESSENCES LLC, we value every customer and are committed to providing fast, reliable, and professional support. Whether you have questions about our hat collections, need assistance with an order, or require additional product information, our team is ready to assist you.

1. Live Chat

Need quick assistance?

Use the Live Chat feature available on our website to connect with a member of our support team during business hours. We aim to provide immediate and helpful responses.

2. Email Support

You can reach us anytime via email:

📧 Email: support@shopessences.store

We strive to respond to all email inquiries within 24 hours on business days.

3. Phone Support

Prefer to speak directly with our team?

📞 Phone: +1 (214) 420-8100

Our support representatives are available:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

4. Business Address

📍 SHOP ESSENCES LLC
215 N MAIN ST
ROSWELL, NM 88201
United States

5. Response Time

We respect your time and aim to provide prompt assistance:

• Live Chat: Immediate response during business hours

• Email: Within 24 hours (business days)

• Phone: Available during business hours

6. Our Commitment to You

Your satisfaction is our priority. Our customer support team is trained to provide friendly, knowledgeable, and professional assistance for all inquiries related to products, orders, and general information.

We look forward to assisting you.