At SHOP ESSENCES LLC, we want to ensure you have all the information you need when shopping with us. Below are answers to some of the most commonly asked questions about our company, policies, and customer support services.
1. How can I contact SHOP ESSENCES LLC?
You can reach our support team through the following methods:
📧 Email: support@shopessences.store
📞 Phone: +1 (214) 420-8100
💬 Live Chat: Available on our website during business hours
We’re happy to assist with product questions, order updates, or general inquiries.
2. What are your business hours?
Our customer support team is available:
Monday – Friday, 9:00 AM – 5:00 PM (EST)
We aim to respond promptly during these hours.
3. Where is SHOP ESSENCES LLC located?
📍 Business Address:
SHOP ESSENCES LLC
215 N MAIN ST
ROSWELL, NM 88201
United States
We proudly serve customers across the United States.
4. How quickly will I receive a response?
We value your time and strive to respond as quickly as possible:
Live Chat: Immediate response during business hours
Email: Within 24 hours on business days
Phone: During business hours
5. How can I provide feedback or suggestions?
We appreciate customer feedback and are always looking to improve.
Please send your suggestions or comments to:
📧 support@shopessences.store
Our team carefully reviews all feedback.
6. Is my personal information secure?
Yes. Protecting your personal information is extremely important to us.
We use secure systems and follow industry-standard security practices to safeguard your data. For more details, please review our Privacy Policy.
7. Do you offer customer support on weekends?
Currently, our support team operates Monday – Friday, 9:00 AM – 5:00 PM (EST).
If you contact us over the weekend, please send an email, and we will respond on the next business day.