Effective Date: 05-02-2026
At SHOP ESSENCES LLC, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines how orders are processed, fulfilled, and shipped within the United States.
1. Order Cut-Off Time
Orders placed before 5:00 PM (EST) on business days (Monday–Friday) are processed the same day.
Orders placed after the cut-off time, on weekends, or on holidays will be processed on the next business day.
2. Processing Time
Standard products require 1–2 business days for processing.
Processing includes order verification, quality checks, and secure packaging to ensure your items arrive in excellent condition.
3. Custom or Made-to-Order Products
For custom or made-to-order items, fulfillment will not exceed 14 business days.
This timeline complies with Klarna’s requirements for custom product delivery standards.
4. Shipping Time
After processing, delivery within the United States typically takes:
5–7 business days (Standard Shipping)
Shipping times may vary depending on your location and carrier operations.
5. Shipping Carriers
We partner with trusted and reliable U.S. shipping carriers to ensure secure and timely delivery.
Once your order ships, you will receive a confirmation email containing your tracking number.
6. Shipping Costs
We proudly offer Free Standard Shipping on all orders within the United States.
There are no hidden fees or additional shipping charges at checkout.
7. Order Tracking
Tracking details will be sent via email once your order has been dispatched.
You may monitor your shipment directly through the carrier’s website using the provided tracking number.
8. Shipping Delays
While we strive to meet estimated delivery times, delays may occasionally occur due to:
Severe weather conditions
High shipping volumes
Carrier-related service interruptions
If a significant delay affects your order, our team will notify you promptly.
9. Incorrect or Incomplete Addresses
Please carefully review your shipping information before placing your order.
SHOP ESSENCES LLC is not responsible for delays or delivery failures resulting from incorrect or incomplete addresses provided at checkout.
10. International Shipping
At this time, we ship only within the United States.
11. Shipping Support Contact
If you have questions regarding your order or shipping status, please contact us:
SHOP ESSENCES LLC
Website: https://shopessences.store
Email: support@shopessences.store
Phone: +1 (214) 420-8100
Address: 215 N MAIN ST, ROSWELL, NM 88201, United States
Customer Support Hours:
Monday–Friday, 9:00 AM – 5:00 PM (EST)